Since its beginning in 1976, Old Town Bike Shop has striven to maintain the highest level of customer service.|
||In the Service area, this means having highly experienced employees who are skilled and able to communicate to the customer what is needed to keep the bike operating at its highest potential.|
|In the Retail area, this means listening to what the customer wants, knowledgeably answering the customer's questions, and properly fitting the bicycle to the customer for the most comfortable and efficient operation.|
Our objective is to do everything possible to try to help you have a pleasurable cycling and shopping experience in hopes of winning your respect and long term business.
|In the Assembly area, this means spending three hours doing a proper assembly, instead of the typical one-hour rushed effort, and having a second technician do a forty-point quality check before the bike is placed on the sales floor.|
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